If you are interested in a company event or a Christmas party at Tollwood festival please contact us:

Nina Geisler
[email protected]
Tel: 089-82 00 01 43
Fax: 089-45 20 91-88
www.vollblut-livemarketing.de

Puchase Order: Order your tickets via our ticket-hotline +49-89-38 38 50 0 (chargeable). We will send you your tickets within 10 days after payment. Dispatch itself is free of charge.

Payment: Pay by Visa or Euro/Master-Card or settle the outstanding bill via transaction stating your reservation number to the bank account:
IBAN: DE02 7015 0000 0000 2792 99, SWIFT (BIC): SSKM DE MM; Bank Account Holder: Tollwood GmbH

Costs: With us you only pay the stated ticket price. Dispatch is free.

Note: The mailing of the tickets is only possible up to 10 days before the date of the event, afterwards the tickets will be placed at the festival box office for collection. The payment via transaction is only possible up to 10 days before the event and only if ordered by phone.

Of course, you can order your tickets online at www.muenchenticket.de or purchase them at all presale counters.

Please note: Please buy your concert tickets via Tollwood (ticket hotline: 0700-38 38 50 24 or [email protected]) or our official ticket partners (München Tickets & Eventim). Unauthorized ticket providers or resale platforms often charge excessive prices and fees. In addition, there is no guarantee that the tickets aren’t fake.

The box office is located at the entrance of the tent where your event takes place.

Yes, but only during the winter festival. Tickets to chargeable events at the winter festival are also valid as tickets for public transportation in the whole area of the MVV. The tickets are valid on the respective day by all means of transport on the MVV.

The tent is accessible.

For the theatre tent only a limited number of wheelchair spaces are approved, therefore, we asked you to buy wheelchair tickets (valid for wheelchair user and a carer). We ask wheelchair users to buy their ticket via the Tollwood-Tickethotline (089-38 38 50 0 / Mon – Thu von 9:00 – 17:00 hrs, Fri 9:00 – 15:00 hrs).

There are specially reserved spaces for wheelchair users at the theatre tent.

For your safety and the safety of others, it is obligatory to use the predetermined spaces for wheelchairs, as i.e. escape routes have to be kept clear. Moreover, the view from these spaces is according to the needs of wheelchair users.

If you cannot find the wheelchair spaces, please talk to our staff at the tent who is glad to show you to your seat.

A refund is not possible if a ticket has already been paid at Tollwood directly. Except if an event has been canceled or postponed. In this case you will get the refund of the whole ticket price. Otherwise please contact the ticket office where you bought your ticket.

A delay of the beginning of an event does not correspond with a postponement. In this case a refund of the ticket is not possible.

Use our Ticketbörse if you have tickets which you cannot make use of yourself.

It depends on the production, if there is a break . For the Shows Circa “Humans 2.0.”, Circo Zoé “Deserance” and The 7 Fingers “Duel Reality” (Winter Festival 2024) there is no break.

The show “LIMBO UNHINGED” (Winter Festival 2023) ends after 75 minutes plus a break.

Please make sure to take your seat on time for the start of show. On busy days, please take into consideration the time you need for your way from the metro or the parking to the tent. Please note that the bar closes five minutes before the start of the show.

Yes, an external provider offers parking spaces at the Theresienwiese. Tollwood explicitly recommends to take public transportation to the festival. Tickets to chargeable events are also tickets for the public transportation in Munich (MVV) – valid three hours before the start of the event.

Please understand that children under the age of six are not allowed at the Grand Chapiteau. The shows Circa “Humans 2.0.”, Circo Zoé “Deserance” and The 7 Fingers “Duel Reality” are recommended for ages 6 and up.

Yes, there is a chargeable cloakroom service. We recommend to leave your jackets at the cloakroom service.

There are NO toilets in the tent. The public toilet is located directly next to the tent entrance.

Please note, you are not entitled to admission when the show has already started.

No, it is not allowed to take food or drinks inside. The bar at the tent sells drinks before the show. There is no food service at the tent. Please note that the bar closes five minutes before the start of the show.

Please note that bag checks will be carried out at the Grand Chapiteau for security reasons. To speed up admission, we kindly ask that all visitors to the Theaterzelt do not bring large bags.

In general, we recommend that any items that are not strictly necessary are left at home and that only small bags (maximum A4 size) are brought.

Photographing and filming is only allowed before and after the show.

Yes, all the tents are heated.

Yes, beverage packages are possible for groups of 6 people or more.