Ticket information
You can buy your tickets for events by telephone, online or at all known ticket agencies. On this page you get informations regarding the ticket order for events at the Tollwood Festival.
Order your tickets via our ticket-Hotline +49-89-38 38 50 0 (Ticket dispatch free of charge!). Within 10 days after your payment reached us, we will send you the tickets. The dispatch is free of charge and uninsured.
Stadtsparkasse München
IBAN: DE02 7015 0000 0000 2792 99
SWIFT (BIC): SSKM DE MM
Reason for transfer: order number
You only pay the price of the ticket plus the advance booking fee and system fee. The sending of the tickets, are at no charge!
Please note: postal dispatch of tickets is possible only up to 10 days before the event, after that the tickets will be deposited at the box office. The payment with bank transfer is only possible up to 10 days before the event and exclusively if ordered by phone.
Here you’ll find the General terms of business of Tollwood Ltd.
- München Ticket, +49-89-54 81 81 81, www.muenchenticket.de
- CTS EVENTIM AG, +49-1806-57 00 70 (chargeable), www.eventim.de (only Musik-Arena)
- Tickets at Karstadt, +49-89-33 03 71 37, www.kartenvorverkauf-schwabing.de
- Two weeks before the festival starts at the box office on the festival ground, +49-89-38 38 50 0 (Ticket dispatch free of charge!)
- and at all known ticket agencies
You can also order tickets for all events online. Our Tollwood TicketShop is handled by München Ticket.
Please note that there are charges for online ticket delivery. You can only order tickets free of shipping costs by calling the Tollwood ticket hotline on 089-38 38 50 0.
In order to save shipping costs when ordering online, the Print@Home option is available for almost all events.
Reduced tickets for children up to 12 years, schoolchildren, trainees, students, senior citizens, the unemployed, wheelchair users and people with disabilities are only available from:
Tollwood, phone +49-89-38 38 50 0 (Ticket dispatch free of charge!) and
at the München-Ticket ticket offices HP8 (Isarphilharmonie) and Deutsches Theater.
Tickets for severely disabled persons who require a permanent companion are available exclusively from Tollwood, phone +49-89-38 38 50 0 (Ticket dispatch free of charge!). You can also obtain further information there.
Please do not buy tickets on the internet via ticket sales platforms of secondary ticket markets. These tickets are often sold at a higher price or are fake. In such a case the access to the concert will be denied. When purchasing the ticket, please check if it’s the regular price. Please buy tickets only from our ticketing partners. More info
People with disabilities can receive reduced tickets on presentation of their disabled person’s pass. If you need constant support, the carer gets a free ticket. These tickets are only available at Tollwood +49-89-38 38 50 0 (Ticket dispatch free of charge!). Here you also get further information.
There is only a limited amount of wheelchair users available and allowed. Please book tickets in advance. Wheelchair users can buy tickets at a reduced price (valid for owner and accompanying person).
Tickets for wheelchair users can be ordered directly from Tollwood by calling +49-89-38 38 50 0 (Ticket dispatch free of charge!). Tickets can only be purchased directly at the MT ticket offices HP8 (Isarphilharmonie) and Deutsches Theater.
Here you’ll find information for people with disabilities.
Please note our General terms of business of the Tollwood GmbH for performances.
Please note the valid regulation for the protection of minors and the information for the admission of children at certain events.
Children under 6 years are not admitted to all events even accompanied by their parents, if not marked differently.
More information about the protection of minors you will find on the website of Munich city
If you are worried your event is falling through due to bad weather conditions, please inform yourself of the current status at the festival box office, phone +49-89-38 38 50 0 (Ticket dispatch free of charge!).
Tickets
Puchase Order: Order your tickets via our ticket-hotline +49-89-38 38 50 0 (chargeable). We will send you your tickets within 10 days after payment. Dispatch itself is free of charge.
Payment: Pay by Visa or Euro/Master-Card or settle the outstanding bill via transaction stating your reservation number to the bank account:
IBAN: DE02 7015 0000 0000 2792 99, SWIFT (BIC): SSKM DE MM; Bank Account Holder: Tollwood GmbH
Costs: With us you only pay the stated ticket price. Dispatch is free.
Note: The mailing of the tickets is only possible up to 10 days before the date of the event, afterwards the tickets will be placed at the festival box office for collection. The payment via transaction is only possible up to 10 days before the event and only if ordered by phone.
Of course, you can order your tickets online at www.muenchenticket.de or purchase them at all presale counters.
Please note: Please buy your concert tickets via Tollwood (ticket hotline: 0700-38 38 50 24 or [email protected]) or our official ticket partners (München Tickets & Eventim). Unauthorized ticket providers or resale platforms often charge excessive prices and fees. In addition, there is no guarantee that the tickets aren’t fake.
The box office is located at the entrance of the tent where your event takes place.
Yes, but only during the winter festival. Tickets to chargeable events at the winter festival are also valid as tickets for public transportation in the whole area of the MVV. The tickets are valid on the respective day by all means of transport on the MVV.
A refund is not possible if a ticket has already been paid at Tollwood directly. Except if an event has been canceled or postponed. In this case you will get the refund of the whole ticket price. Otherwise please contact the ticket office where you bought your ticket.
A delay of the beginning of an event does not correspond with a postponement. In this case a refund of the ticket is not possible.
Use our Ticketbörse if you have tickets which you cannot make use of yourself.
The festival ticket office is close to the main entrance. Tollwood-Site-Map
Please buy your tickets via Tollwood (ticket hotline: +49-89-38 38 50 0 or [email protected]) or our official ticket partners (München Ticket and Eventim).
Unauthorized ticket providers or resale platforms often charge excessive prices and fees. In addition, there is no guarantee that the sold tickets aren’t fake.